Set up your payment account
Open Profile, then Account Management, and follow the Stripe payout setup shown in the app.
Your connected Stripe account must have both charges and payouts enabled before uDink treats it as ready. Complete any Stripe identity, business or bank-account requirements. The app can show Set Up, Pending, Action Required, Update or Verified, depending on platform and account state.
When uDink creates a payout record
For a pre-paid session, uDink normally transfers collected participant proceeds after the session has ended and the processing delay has passed.
For Reserve First, Pay Later, settlement must run first. Successful player charges are transferred to the connected Stripe account, and failed payments can be shown alongside the payout record.
Check payout status
Open Profile and select Host Payouts when it is available. A payout can show:
- Pending
- Payout Pending
- Paid Out
- Action Rqd
An expected-arrival date may appear when Stripe supplies one.
Bank timing
Bank arrival is controlled by Stripe's payout schedule, account status, bank and currency. For Singapore accounts, the website currently describes arrival as commonly around seven calendar days, while new Stripe accounts may take longer. Treat this as an estimate, not a promise.
If a payout is delayed
- Check Account Management for Action Required or an incomplete Stripe requirement.
- Check Host Payouts for the current status and expected date.
- Confirm that settlement completed for a post-paid session.
- Allow for weekends, bank processing and a new-account delay.
- Contact support if the expected date has passed or the status does not progress.
Do not send bank login credentials or full bank-account details to support.
What happens next?
Stripe sends funds to the bank account configured on the connected account. Keep the Stripe account information current to avoid payout delays.