Check who can enter the chat
The game host and confirmed participants can join the session chat.
If you are a player, open the session and check that your participation is confirmed. A pending checkout, waitlist position, failed reservation or incomplete payment does not provide the same access as confirmed participation.
Refresh your participation status
- Open Sessions > My Sessions.
- Open the affected session.
- Check the participation or reservation status.
- Pull down to refresh where available.
- Leave the session detail and reopen it.
If you have just completed checkout or accepted a waitlist offer, allow the app to finish updating before looking for chat.
Check the correct account and session
Confirm that:
- you are signed in to the account that joined the session;
- you opened the correct occurrence of a recurring series;
- the session has not been cancelled; and
- your place is confirmed rather than pending or waitlisted.
Restart and update uDink
Fully close and reopen the app. Install the current uDink update if one is available.
If the chat is still missing, sign out only after confirming that you know the correct sign-in method. Sign back in to the same account and reopen My Sessions.
If text works but images do not
Session chat supports text and images. A camera or photo-library permission affects adding an image; it does not normally control access to the chat itself.
Open the device settings for uDink and allow the required camera or photo access only if you want to attach an image.
Contact support
Send the session title, date, your visible participation status, device platform and app version. Do not send private chat content unless it is directly required to investigate the issue.
What happens next?
Reopen the session after your status becomes confirmed. Use session chat for operational updates and avoid sharing payment card details or sensitive personal information.