When an update is available
uDink does not present a general card wallet on every screen. Update a payment method only when the session, reservation or outstanding-payment flow offers the action.
For Reserve First, Pay Later, the replacement must be an eligible credit card. Debit and prepaid cards are not supported.
Update during an eligible reservation
- Open the paid session.
- Review your current reservation or payment status.
- Select the available card or payment-method update action.
- Complete the Stripe-hosted card screen.
- Return to uDink.
- Wait for the reservation to show that the new method was accepted.
Do not assume the update succeeded while Stripe or uDink still shows a pending state.
Update after a payment failure
When uDink shows an outstanding-payment request:
- Open the request from the notification, Profile or the affected session.
- Review the session and amount.
- Choose the available recovery or card-update action.
- Enter an eligible card through Stripe.
- Complete any bank verification.
- Return to uDink and wait for the outstanding status to update.
Use an invoice fallback only when uDink explicitly offers one.
Card-entry safety
Stripe handles the secure card-entry screen. uDink does not intentionally store your full card number or security code.
Never send a full card number, security code, password or verification code through session chat or support email.
If the card is rejected
Check that:
- the card details and billing information are correct;
- a post-paid replacement is a credit card, not debit or prepaid;
- the card supports online and off-session payments;
- the card has not expired; and
- the bank is not blocking Stripe verification.
Try another eligible card if available.
Confirm the update
Return to the session or payment request and check its current status. A saved card does not by itself confirm that a failed charge has been collected or that a place is reserved.
What happens next?
Keep the affected session open until its reservation or outstanding-payment status updates. Contact support if the new card is accepted by Stripe but uDink still shows the previous state.
