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Payments and payouts

Update payment details

Replace a saved payment method when uDink or Stripe asks for an update.

Applies to
iOS and Android
For
Players
Last reviewed

When an update is available

uDink does not present a general card wallet on every screen. Update a payment method only when the session, reservation or outstanding-payment flow offers the action.

For Reserve First, Pay Later, the replacement must be an eligible credit card. Debit and prepaid cards are not supported.

Update during an eligible reservation

  1. Open the paid session.
  2. Review your current reservation or payment status.
  3. Select the available card or payment-method update action.
  4. Complete the Stripe-hosted card screen.
  5. Return to uDink.
  6. Wait for the reservation to show that the new method was accepted.

Do not assume the update succeeded while Stripe or uDink still shows a pending state.

Update after a payment failure

When uDink shows an outstanding-payment request:

  1. Open the request from the notification, Profile or the affected session.
  2. Review the session and amount.
  3. Choose the available recovery or card-update action.
  4. Enter an eligible card through Stripe.
  5. Complete any bank verification.
  6. Return to uDink and wait for the outstanding status to update.

Use an invoice fallback only when uDink explicitly offers one.

Card-entry safety

Stripe handles the secure card-entry screen. uDink does not intentionally store your full card number or security code.

Never send a full card number, security code, password or verification code through session chat or support email.

If the card is rejected

Check that:

  • the card details and billing information are correct;
  • a post-paid replacement is a credit card, not debit or prepaid;
  • the card supports online and off-session payments;
  • the card has not expired; and
  • the bank is not blocking Stripe verification.

Try another eligible card if available.

Confirm the update

Return to the session or payment request and check its current status. A saved card does not by itself confirm that a failed charge has been collected or that a place is reserved.

What happens next?

Keep the affected session open until its reservation or outstanding-payment status updates. Contact support if the new card is accepted by Stripe but uDink still shows the previous state.

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