Check Account Management
Open Profile, then Account Management, and look for an action-required message on your connected payment account. Complete the requested identity, business or bank-account step through the provider flow shown for your country and account type.
Check the payout record
Open Host Payouts and note the payout status, expected date, session and amount. For Reserve First, Pay Later sessions, confirm that settlement has completed before expecting the organiser payout to progress.
Contact support
If the payout remains failed or delayed, contact support with the session title, date, amount, currency and payout status. Never send your password, full bank-account number, card number or security code.
What happens next?
uDink will review the payout status and connected-account state. Bank arrival can still depend on the provider, bank, currency and payout schedule.